Terms and Conditions

I. Definitions

These terms and conditions (hereinafter the “Terms”) govern the use of the website cireseamare.ro (hereinafter the “Site”) and the purchase of products from it. By accessing and using the Site or by placing an order, you confirm that you have read, understood and agree to these Terms.

• Site: The website cireseamare.ro is the presentation website of the Bitter Cherry Orchard (Livada de Cireși Amari) and the online shop run by Beautychard LCA SRL (Seller).
• Seller: Beautychard LCA SRL, with its registered office in Bâldana village, Strada Nordului no. 365, Tărtășești commune, Dâmbovița county, Trade Register number J15/381/2018 and tax registration code RO39161150.
• User: Any natural person (of legal age) or legal entity (legally constituted) who accesses and uses the Site and has previously agreed to the specific clauses in the Terms and Conditions section.
• Client: A User who successfully completes the purchase of products from the online shop on the Site.
• Legal age: The age of 18, regardless of sex.
• Product: Any of the products found in the Shop section of the Site: bitter cherry jam with sugar, sugar-free bitter cherry jam, yellow cherry jam and bitter cherries.
• Site content: All the information available on the Site that can be accessed and viewed by any User using any electronic device. Content includes, but is not limited to: product descriptions, prices, stock information, product images and other images, the logo, automatically generated messages (both on the site and in emails), blog articles and other texts. All of these belong to Beautychard LCA SRL (directly or indirectly).
• Shop: The section of the Site containing all the products offered for sale by the Seller.
• Product page: The section of the Site dedicated to each individual product. It contains information and features such as: description, product images, stock information, price and the option to add the product to the Cart.
• Order: The request made by the Client to purchase a Product. It includes the steps of adding products to the Cart and the Checkout step.
• Cart: The cart section lets the Client add the products they intend to purchase.
• Checkout: The section of the site that lets the Client enter the details needed to complete the order, such as: full delivery address, name and contact details; it contains an order summary, the preferred payment and delivery options and the order completion function.
• Transaction: The collection or refund of an amount following the sale of a product by the Seller to the Client, using the services of the payment processor approved by the Seller, in the case of online purchases.
• Logo: The Seller’s visual identity, registered with OSIM (the Romanian State Office for Inventions and Trademarks).
• Link: Any connection between documents/pages/sections/modules within the Site (internal links) or between the Site and other websites relevant to its use (external links).
• Participant: Any person aged 18 or over, or accompanied by a guardian (in the case of minors taking part in horse riding lessons), who takes part in the activities organised by Beautychard LCA SRL (horticulture workshops or horse riding lessons).
• Organiser: The role held by Beautychard LCA SRL in the activities it runs, such as horticulture workshops or horse riding lessons.

II. Use of the Site

Access to the Site is open to all users provided they accept and comply with these Terms. The content of the Site, including but not limited to texts, images and logos, is the property of Beautychard LCA SRL and is protected by copyright law.

The User/Client may at any time reconsider their decision to agree to and/or accept the Terms, in the form in which they are available at that time, with the exceptions expressly stated in the Terms. If the User/Client does not agree to and/or does not accept and/or withdraws their acceptance of the Terms, they must do so in writing, clearly, expressly and unequivocally, by sending a message to that effect to the Seller at [email protected]. By revoking their acceptance of the Terms, the User/Client accepts that they give up access to the Products offered by the Seller through the Site.

By way of exception, the Client may not withdraw their agreement to comply with the Terms during the performance of a Contract until they have paid the value of all outstanding Contracts with the Seller for the Products delivered under an Order fulfilled by the Seller, where applicable.

It is forbidden to use the Site for illegal purposes or to interfere with its operation.

III. Orders and Payment in the Online Shop

A. Placing orders

To place an order in the online shop, you do not need to create a customer account. Orders can be placed online, through the Site. The information provided when placing orders must be correct and complete. Find out more about the processing of personal data by reading the Cookie Policy  and the Privacy Policy.

To place an Order, the Client selects the desired products and adds them to the Cart. The Seller’s available stock is shown on each Product’s page. The Client can update the cart and add different products to the same Order.

The Order is considered complete once the “Place order” button is pressed in the last step of the purchase process. After this step, the Seller will display the order summary on the site. By completing the purchase process, the Client agrees that the Seller may contact them by any means available and agreed by the Seller whenever it is necessary to contact the Client in connection with the Order.

When the parcel is being prepared for shipping, the Client will receive an email confirmation together with the order tracking number.

The Seller may cancel an Order placed by the Client, after sending prior notice to the Client, without any further obligation of either party to the other and without either party being able to claim damages from the other, in the following situations:

1. The Transaction is not accepted by the bank that issued the Client’s card, in the case of online payments.
2. The Transaction is invalidated by the card processor approved by the Seller, in the case of online payments.
3. The details provided by the Client on the Site are not real, or are incomplete and/or incorrect.

If a Product cannot be delivered by the Seller, the Seller will inform the Client of the situation and refund the value of the Order to the Client’s account within a maximum of 14 days from the date the Seller became aware of it or from the date the Client expressly stated their intention to terminate the Contract.

Product prices are shown in Lei (RON) and include VAT in accordance with the legislation in force. Prices may change without prior notice. Products purchased are invoiced using the information provided by the Client during the online purchase process. Beautychard LCA SRL is not responsible for the accuracy of the information provided by the Client for invoicing.

B. Payment for orders

Payment can be made by the following methods:

1. Online payment, at checkout.
2. Cash on delivery, paid to the representative of the Courier Company delivering the Product.
3. Bank transfer when collecting the products directly from the orchard (personal pickup). For payments made by bank transfer with a Payment Order, the Client must expressly state the Order number (proforma invoice) in the Payment Order, so that the Seller can manage payments efficiently.

The Seller will issue the tax invoice electronically from its management software and email it to the Client, using the contact details provided at checkout.

The Client’s bank card details will not be accessible to the Seller and will not be stored by the Seller or by the payment processor integrated into the Site, but only by the institution authorising the Transaction (for example a Bank or a non-bank financial institution) or another entity authorised to provide card data storage services, in compliance with the applicable data storage regulations, whose identity the Client will be informed of before entering their details.

The entity authorised to provide card data storage services is EuroPayment Services S.R.L., a company organised under Romanian law, with its registered office at Str. Mizil, nr. 2C, Bloc Socum, 1st floor, right, Sector 3, Bucharest, Romania, registered with the Trade Register under number J40/9950/2006, unique registration code RO18773866, which owns the payment portal “EUPLATESC” (used by the Seller for online sales) and manages its operation.

If the Client chooses to pay the price through the online payment system or by bank transfer with a Payment Order to purchase any Product from the Site, the Seller will not deliver the purchased Product until the Price of the Product reaches the Seller’s account. If the Price of the Product does not reach the Seller’s account within 15 calendar days of the Order date, the Order will be cancelled and considered never to have existed, and the Seller will be released from any liability of any kind towards the Client.

The Client may cancel an order by sending an email to [email protected].

C. Delivery and Returns

For details about delivery and returns, please see Delivery and Returns Policy.

D. Warranties

Our products benefit from the legal guarantee of conformity, in accordance with the legislation in force.

IV. Activities organised by Beautychard LCA SRL

Participation in the horticulture workshops organised by the Bitter Cherry Orchard (Beautychard LCA SRL) is by booking/registration.

A. Registration process

1. Eligibility: To register for our courses, participants must be at least 18 years old and provide correct and complete information in the registration form available when the course is announced.
2. Registration process: Registration is done by filling in the form published when the course is announced. After the form is submitted, Beautychard LCA SRL will send a confirmation email with further details (course agenda, payment information, directions, etc.).
3. Payment: Participation in the courses is subject to payment of the fee stated on the course page. Payment can be made by bank transfer within 3 working days of receiving the payment details. We reserve the right to cancel the registration if payment is not made within the set period.

B. Cancellations and refunds

1. Cancellation by the Participant: To cancel your participation in events organised by Beautychard LCA SRL, you must send a notice to [email protected] at least 7 days before the course date to receive a full refund of the fee. Cancellations made less than 7 days before are not eligible for a refund.
2. Cancellation by the Organiser: We reserve the right to cancel or reschedule the course for justified reasons (e.g. bad weather, trainer unavailability). In such cases, you will have the option to attend on the rescheduled date or receive a full refund of the fee.

C. Participant conduct

1. Behaviour: Participants are expected to behave respectfully towards the trainer and the other participants. Any inappropriate behaviour may lead to exclusion from the course without a refund. More information available here.
2. Personal equipment: For practical courses, participants are responsible for bringing the necessary personal equipment, as instructed before the course (e.g. pruning shears for horticulture workshops).

D. Intellectual property

The materials provided during the courses are protected by copyright. They may not be reproduced, distributed or used for commercial purposes without the prior consent of Beautychard LCA SRL.

V. Liability

Beautychard LCA SRL accepts no liability for direct or indirect damage caused by the use of the Site or of the products purchased.

The content of the website cireseamare.ro was created with care to ensure correct data entry and accurate information. Even so, errors are not impossible. If prices, features, images, etc. are displayed incorrectly and the order has not yet been delivered, we reserve the right to cancel that delivery and will inform you of the error as soon as possible. 

Our product images are for presentation/illustration purposes only, and the products delivered may differ from the images in any way. Differences may result from changes to features or design, without prior notice. 

If an order is not delivered or is delivered incorrectly, the maximum liability of Beautychard LCA SRL towards any buyer is equal to the value of the Products collected from that Client when the order was placed. We therefore cannot be held liable for related costs such as shipping, bank fees, etc., or for other damage caused to the Client by the product not being delivered or being delivered incorrectly.

VI. Force majeure

Neither party will be liable for failing to perform its obligations under these Terms if this is caused by force majeure.

Force majeure is an unforeseeable event beyond the control of the parties that cannot be avoided.
If the event does not cease within 15 days of its occurrence, either party will be entitled to notify the other of the termination of the contract by operation of law, without either party being able to claim damages from the other.

VII. Changes to the Terms

We reserve the right to change these Terms at any time. Any change will be brought to the attention of Users/Clients by publishing the new Terms on the Site.

VIII. Applicable law

These Terms are governed by Romanian law. Any disputes that may arise between the Seller and the Client will be settled amicably.

IX. Final provisions

By using the Site (visiting/viewing/using it), the User/Client confirms that they have read, understood and agree to these Terms and Conditions. For any questions or complaints, you can contact us at [email protected].